the game freeze and close

As I mentioned in the title, the game freezes every hour without giving any error while in the match and I don’t have an antivirus program for me.

Hi, are you using windowed-full screen mode?

Try switching to regular full screen if so.

If not, please provide more information.

I’m using full screen

What is your winver?

Windows Key + R, Type “winver”, Press enter and show us this information.

Thanks!

Microsoft Windows
Version 20H2 (IS compilation 19042.746)
@ 2020 microsoft corporation

Do you have multicore rendering enabled?

In CS:GO, there is a setting for this.

Where?

In video settings, named Multicore rendering

yes multicore open

was always open

Okay no problem. Can I ask if you have any anti cheats, anti viruses or anything like this?

Also, try using “-autoconfig -novid” as your launch options.

I don’t use antivirus
I did what they said, gave crash again

In the CS:GO folder, give me the file named “sp_log.log”.

Thanks!

Hi, go to C:\windows\temp and look for sp-loader.log.

Please send us this file (If not, it will be in %temp%).

Thanks.

Try removing any special symbols from your configs and reinjecting.

If you do not have a default config, rename any config to “default” without quotations.

Hey, any news?

Thanks!

collapsed again

Hi, can you go to the CS:GO folder and show us the new “sp_log.log” file. Thanks!

Hi, please try replacing your default config with mine:

Once this config has been added to the site, please delete the old ‘default’ config and rename this one to “default”.

Thanks!